Can I change my email address?
Yes. But it can only be done by the site administrator. Contact us.
I created an account but I never got an email to validate:
Check your spam folder for the MASA validation email. If you do not receive a validation email within an hour you may have mis-typed your email address.
You might try this: go to club member login and try logging in. If you get a message that the account is not yet active, it probably did create your account, but the email is not going to you. If the address was mistyped, email does not know that, it just sends to that address. You can try creating a new account, same email (carefully typed!) but with a different username. If you still do not get an email, the problem is probably with us.
Contact us if you need help.
What does the QR code on my membership card do?
It displays your user name with your membership status.
Will other members be able to see my information?
No. No personal information will be available for view whatsoever.
What does “active” membership status mean?
“Active” status means you are an active member who completed orientation, signed the waiver, and have paid your current year’s dues.
The dog ate my membership card. Can I print another?
Active members can log in at any time and print a new card.
Where can I find help getting through the new website?
On the main page top menu bar, click on the “Getting Started” button. The drop down menu has written instructions as well as tutorial videos. Select the appropriate help video from the dropdown menu. The video will walk you through the steps you need to do to complete the process.